Grow Your Restaurant & Food Business with WAPon’s
Turn WhatsApp into your restaurant’s most powerful sales and engagement channel.
- Showcase your food menu through WhatsApp catalogs
- Take food orders and payments directly on WhatsApp
- Provide round-the-clock customer support
Leading Restaurants & Food Brands
Why WAPon for Restaurants & Food Brands
Leading restaurants and online food businesses rely on WAPon to connect with customers in real time. Whether dine-in, takeaway, or delivery, WAPon makes ordering seamless while keeping your brand top-of-mind.
Features: Acquire, Convert, Delight, Engage
Acquire
Capture new customers by integrating Google & Facebook lead forms. Use custom auto-replies to instantly handle queries and help customers order faster.
Convert
Drive higher revenue with upsells and cross-sells of food and beverage combos. Simplify payments by sending instant payment links in chat.
Delight
Support customers 24/7 with automated flows. Collect ratings and reviews to improve service quality.
Engage
Send personalized promotions, seasonal discounts, and automated delivery updates directly on WhatsApp.
Menu Promotion & Orders
Promote your dine-in menu, online store, or special cuisines effortlessly:
- Use WhatsApp broadcasts to highlight new dishes and collections
- Take table reservations and pre-orders via chat
- Capture contact details for follow-ups and loyalty campaigns
Customer Query Management
Respond to food-related queries in real time:
- Handle cuisine, product, and order-related questions instantly
- Automate FAQs so customers can place informed orders
- Deliver smooth order experiences with quick assistance
Payments on WhatsApp
Offer a faster checkout experience:
- Share payment links directly in WhatsApp
- Accept secure food order payments without leaving the app
Order & Delivery Tracking
Keep customers informed every step of the way:
- Automate order status notifications
- Send delivery updates to reduce post-purchase anxiety
Encourage Repeat Orders
Boost loyalty and re-engagement through:
- Campaigns based on past purchases
- Personalized discounts for favorite dishes
- WhatsApp reminders that encourage customers to reorder
Easy Returns & Refunds
Deliver hassle-free resolutions for customer satisfaction:
- Verify order details and process returns quickly
- Issue refunds instantly through WhatsApp
- Build trust with transparent, easy-to-use support
Collect Reviews & Feedback
Gain valuable insights by following up after delivery:
- Automate post-purchase review requests
- Use interactive WhatsApp surveys to capture customer feedback
Pickup & Takeaway Scheduling
Simplify dine-out experiences:
- Let customers schedule curbside pickups via WhatsApp
- Notify them when their order is ready for collection
Case Study/Testimonial
Bandar Mithai is our go-to for traditional foods and celebrations. With WAPon, we’ve transformed how we serve customers.
- 35% of total orders now come via WhatsApp
- 12X returns on campaign ad spends
- 1.5X higher average order value compared to website sales
Why Use WAPon for Food Businesses
With WAPon’s WhatsApp Business API:
- Acquire customers proactively with broadcasts
- Engage them with personalized menu promotions
- Delight them with fast payments, real-time delivery updates, and easy refunds
- Keep them coming back with loyalty-driven campaigns
Integrations
Connect WAPon with 15+ business platforms including CRMs, POS systems, and food delivery apps.Grow your restaurant and food business with all-in-one WhatsApp automation.
