Collect Data and Leads Seamlessly Inside WhatsApp
Replace clunky web forms with interactive WhatsApp Forms. Capture leads, feedback, and confirmations without taking customers out of the conversation.
Introduction
Key Features of WAPon’s WhatsApp Forms
Conversational Data Capture
Gather customer details like name, email, phone number, address, and preferences via chat
prompts.
Benefit: Feels natural to customers and increases completion rates
Custom Form Builder
Design forms tailored to your business needs—leads, feedback, KYC, surveys, or
registrations..
Benefit: Flexibility to collect the exact data you need.
Conditional Logic
Ask relevant follow-up questions based on previous responses.
Benefit: Personalized journeys that keep customers engaged.
Multi-Format Responses
Support text inputs, quick replies, buttons, and file uploads (e.g., documents or photos).
Benefit: Capture richer, more actionable customer data.
COD (Cash on Delivery) Verification
Confirm COD orders with WhatsApp forms before shipping.
Benefit: Reduce fake orders and save on logistic costs.
CRM & E-Commerce Integration
Automatically push form responses into your CRM, spreadsheets, or e-commerce system.
Benefit: Keep data organized and ready for follow-ups.
Automation-Triggered Forms
Trigger forms automatically during customer journeys—for example, after a purchase, when
booking appointments, or after delivery.
Benefit: Capture data at the right moment without manual intervention.
Multi-Language Support
Create forms in multiple languages to match your customer base.
Benefit: Improve response rates across diverse audiences.
Analytics & Reporting
Track form completion rates, response quality, and drop-offs.
Benefit: Optimize forms for maximum data collection and lead quality.
Use Cases for WhatsApp Forms
Lead Generation
Collect contact details for follow-ups.
E-commerce
Confirm COD orders and reduce fraud.
Customer Feedback
Run post-purchase surveys and collect NPS/CSAT scores.
Healthcare
Register patients or capture consultation details.
Education
Collect student inquiries, applications, and feedback.
Real Estate
Capture buyer interest forms and schedule visits.
Events
Manage registrations, RSVPs, and attendee feedback.
Why Choose WAPon for WhatsApp Forms?
Conversational and frictionless, boosting completion rates
Customizable builder for any business use case
Integrated with automation, CRM, and e-commerce workflows
Secure and compliant with the official WhatsApp API
Works seamlessly with chatbots for 24/7 data capture
WhatsApp Forms with WAPon
Start collecting data effortlessly with WAPon’s WhatsApp Forms today.
